What does the error message "Session Closed Remotely" mean?

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July 3, 2020

Last modified: 12/09/2022, 3:11 am

Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients

There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below.

Informational Messages

  • Closed by login at an alternate location or host shutdown/restart
  • User initiated logout
  • Disconnected by administrator
  • Closed by login at an alternate location
  • Host driver disconnect

Warning Messages

  • Global timeout value has been reached

Error Messages

  • Unknown cause
  • Incompatible host driver version
  • Disconnect because of an internal server error

Refer to the PCoIP logs files for the exact reason and the disconnection code. What do the PCoIP server log disconnect codes mean?