How do I find the PCoIP log files and set logging level for the Remote Workstation Card?

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November 25, 2020

Last modified: 09/25/2023, 10:52 am

Knowledge Base Article Troubleshooting Setup Remote Workstation Card

The Remote Workstation Card (RWC) has three components all of which have logs.
 

Remote
Workstation
Card 

OS

How to create a support bundle

How to set the log level
Firmware Firmware Collect Logs Set Log Level
Software Windows Collect Logs  
Linux Collect Logs  
Agent Software Windows Collect Logs Set Log Level
Linux Collect Logs Set Log Level