How do I restrict a USB device in PCoIP Zero Client where a Hub is used?
Scenario Introduced in Firmware 4.1 is a new feature that allows a keyboard and mouse to be locally terminated behind a hub on a PCoIP Zero Client. Previously all devices on a HUB were treated as one and the keyboard and mouse were remotely terminated. …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
562
Why does my PCoIP Remote Workstation hibernate or sleep and not power off remotely from my Tera 2 PCoIP Zero Client?
When a PCoIP Zero Client attempts to power down a Windows 7 or Windows 10 workstation host during a PCoIP session, the workstation may enter the sleep state rather than being shutdown. This will occur if Windows is configured to map the PC power button to …
Knowledge Base Article Advisory Session Remote Workstation Card Zero Clients
Last modified: July 3, 2020
535
Is it possible to configure the PCoIP Zero Client or PCoIP Remote Workstation Card device name via the hostname option on my DHCP server?
Answer: No you cannot name devices via DHCP, but you can pass your hostname from your PCoIP device to the DHCP server. PCoIP Zero Clients or PCoIP Remote Workstation Cards will pass DHCP options 12 (hostname) and option 15 (domain name) to the DHCP …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 8, 2023
533
What happens when you change the PCoIP Zero Client's Authorized Devices list to allow desired devices?
When you specify the devices you want to allow by adding them to the  Authorized Devices list, this automatically blocks everything else. That means there is no need to add devices you don't want to allow to the Unauthorized Devices list. Caution! Before …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
522
Why is the network connection lost when a USB disk is plugged into a PCoIP Zero Client?
Scenario A desktop freeze, session disconnect or "network connection lost" (if the overlay network error message is enabled) message is displayed after an USB disk is plugged into a PCoIP Zero Client.   Cause A heavy load such as autoplay on a flash drive …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 24, 2022
500