Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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What are PCoIP session variables for HP Anyware in Windows OS?

Answer: PCoIP Software Session Variables in Windows let you tune and configure a PCoIP session. Run gpedit.msc from a Windows Start -> Search menu. This will bring up the Local Computer Policy window. Navigate to " Computer Configuration -> …

Knowledge Base Article Advisory Session HP Anyware

Last modified: September 12, 2023

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Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?

The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss. Following are the few reasons that can cause the reduction in …

Can a single PCoIP Software Client connect to multiple hosts simultaneously?

The PCoIP Software Client is only designed to connect to one PCoIP host. The PCoIP Software Client can be run multiple times on the same system to allow for multiple PCoIP sessions to multiple PCoIP hosts. The Teradici PCoIP Software Client provides a …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: April 19, 2023

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What USB CD/DVD drives should I consider using with PCoIP Zero Clients?

Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …

USB Network Hub Option for High-Speed USB 2.0 Peripherals

Scenario Tera1 PCoIP Zero Clients with firmware 3.5.0 or newer supports up to 3x the USB transfer rate of previous firmware builds. If additional USB bandwidth is required then consider: Using Tera2 based PCoIP Zero Clients Using an external USB network …

Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces

Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …

Deployment of Local License Server and Registering Agents

After completing this unit, you’ll be able to: Deploy offline/online license server License the Agent with CAS local license Differentiate between registration code and activation code 22 mins The video below explains the steps to activate licenses on the …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 5, 2023

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Why is the mouse pointer no longer visible when you bridge a pointer device on a PCoIP Zero Client?

Problem When using Teradici firmware version 4.5.1 and newer, after bridging the pointer device, the pointer is no longer visible on screen. Note: This does not apply to a connection to a PCoIP Remote Workstation Card. Cause Firmware 4.5.1 and newer …

Feature Requests and Accelerated Development

Feature Requests Teradici frequently releases new features for all our our products creating adding more value to you and opening up many new possible uses for our products. The new features are driven by feedback from our valued customers telling us …

Knowledge Base Article Advisory Accounts HP Anyware

Last modified: November 28, 2023

1242

FAQ's Peripheral Devices

FAQ's - Webcam General Health Checks Troubleshooting How to troubleshoot Webcams Webcam will not show under attached devices in Zero Client. Webcam shows status as "Not Supported" in attached device. Webcam shows status as "USB device not supported …

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