Error: PCoIP Agent has no available licenses to launch the remote session
Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …
Knowledge Base Article Advisory Troubleshooting Licensing HP Anyware
Last modified: September 3, 2023
304
How long before a PCoIP Management Console certificate expires should I replace it?
Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …
Knowledge Base Article Advisory Management Security Management Console
Last modified: September 19, 2023
295
Troubleshooting a minidump (.dmp) file
When a HP Anyware software product experiences an issue and exits unexpectedly, a "miniDump" (.dmp) file is created. The file contains information as to the state of the application when it exits unexpectedly. MiniDump files have an associated log file, …
Knowledge Base Article Troubleshooting HP Anyware
Last modified: September 14, 2023
297
CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability
  HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or  Remote Workstation Card but as an absolute guarantee customers may want …
Knowledge Base Article Advisory Security Management Console Remote Workstation Card Zero Clients
Last modified: August 7, 2023
298
How does PCoIP share bandwidth over the network?
The BW Limit is dynamically calculated and represents the bandwidth the PCoIP session estimates to be available given the network conditions. The calculation takes into account the existing bandwidth usage, packet loss and any high latency spikes. The …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
296
Cannot import profile from Management Console 1.x into the PCoIP Management Console 2.x or 3.x
Answer : Importing Profiles from MC 1.x into MC 2.x is supported and documented in the user guide. Refer to the Administrators' guide for the release of the PCoIP Management Console in use. There have been a couple reports of users experiencing an issue …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: September 19, 2023
292
PCoIP Brokered Connections
After completing this unit, you’ll be able to: Understand the need to use brokered connection Understand the requirement for using a Connection Manager and Security Gateway 15 mins   PCoIP Brokered Connections   PCoIP supports managed connections using a …
Knowledge Base Article Tutorial HP Anyware
Last modified: September 14, 2023
294
After activating a renewal license on my Management Console, it is showing the old expiry date, how do I fix?
Problem: I have renewed by license for the Management Console however after deactivating and reactivating the license on my Management Console, it is showing old expiry date.  Answer : To solve this issue you need to do the following steps: 1) Return the …
Knowledge Base Article Troubleshooting Licensing Management Console
Last modified: September 3, 2023
287