Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?
The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release:  ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 19, 2023
255
Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation
In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm  those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …
Knowledge Base Article Troubleshooting Setup Management HP Anyware
Last modified: September 14, 2023
247
Why is the PCoIP Management Console 1.9.0 and older slow to discover devices?
Answer: The PCoIP Management Console (MC) is tested to support up to 2000 devices. Some customers have deployed the MC and are supporting in excess of 2000 devices. Several customers in this scenario have reported that when trying to update devices the MC …
Knowledge Base Article Troubleshooting Management Console
Last modified: September 7, 2023
249
Random individual and mass client disconnects due to Cisco VSS Inter-switch links
Problem Random individual client disconnect, or mass client disconnects when connecting clients (PCoIP Software Clients, VMware View Clients, or PCoIP Zero Clients) connected to HP Anyware or VMware View virtual desktops.   Cause There have been observed …
Knowledge Base Article Troubleshooting Session Performance Zero Clients
Last modified: August 7, 2023
241