FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
Knowledge Base Article FAQ Peripheral Devices HP Anyware
Last modified: September 21, 2023
766
PCoIP MAC Agent: How to deploy AD Users to macOS agents for only with Mobile User accounts
Problem The issue is that when a new user logs in for the first time, macOS throws up a series of dialog boxes asking for confirmation of various things such as privacy settings, Siri usage, etc.  The macOS agent does not see/have access to these …
Knowledge Base Article Tutorial Setup Authentication HP Anyware
Last modified: October 4, 2023
691
Upgrading from firmware 3.4.x or earlier, a message displays indicating my USB devices failed authorization
Problem When upgrading PCoIP Zero Client firmware from 3.4.x, USB locally terminated devices work, but no redirected (bridged) USB devices work. When viewing attached devices in the Administrator Web Interface (AWI) only the mouse and keyboard show as …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 25, 2023
684
Encryption and bandwidth metrics used for various setups PCoIP Devices and VMware Horizon View
Answer:   Encryption and Bandwidth Metrics   Tera1 Zero Client Tera2 Zero Client Windows View Client Host Card No View Security Server Up to 220 Mbps AES-128 (not encapsulated) Up to 500 Mbps AES-128/AES-256| (not encapsulated/encapsulated) FW 4.1.0 and …
Knowledge Base Article Advisory Performance Third Party Enhancements Remote Workstation Card Zero Clients
Last modified: September 3, 2023
640
Why do USB 2.0 or isochronous devices fail to work as expected when plugged into a Samsung NC220 or NC240 PCoIP monitor?
Answer: This occurs because on the NC220 and NC240 monitor series, USB Ports 0, 1 and 2 are brought out directly and port 3 is connected to an internal hub. On this hub, 1 hub port is connected to a RS232 device, and another hub port is connected to an …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: November 21, 2022
633
How do I restrict a USB device in PCoIP Zero Client where a Hub is used?
Scenario Introduced in Firmware 4.1 is a new feature that allows a keyboard and mouse to be locally terminated behind a hub on a PCoIP Zero Client. Previously all devices on a HUB were treated as one and the keyboard and mouse were remotely terminated. …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
552