Mirroring displays on PCoIP Zero Clients
Requirements Tera2 dual port client (TERA2321) Firmware 4.1 or newer   Instructions From the PCoIP Zero Client's onscreen display (OSD) or both versions of the Management Console OSD - browse to Options > Configuration > Display > Enable Display Cloning …
Knowledge Base Article Tutorial Display Zero Clients
Last modified: November 7, 2022
1254
How do I enable IEEE 802.1x Network Authentication in PCoIP Zero Clients and PCoIP Remote Workstation Cards?
1) Identify the certificates used for IEEE 802.1x network authentication in your organization 2) Ensure that the certificates are properly formatted Certificates must be in .PEM format and less than 6 KB Both a client certificate and a server root CA …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 5, 2023
1198
Why do I hear pops and crackles or dead air in my PCoIP session when connecting with a PCoIP Zero Client?
This article refers to the audio playback using the PCoIP Analog Audio Data Channel from a host machine to a PCoIP Zero Client. It does not apply to microphone input from a PCoIP Zero Client to a VM.   Problem The PCoIP Zero Client must have either an …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: December 20, 2023
1188
Why does touchscreen calibration not work with a resolution other then native resolution?
Answer: Calibration for touchscreens via Teradici PCoIP firmware is designed to work from the OSD in native resolution with elo branded touch screens. To calibrate from a different resolution other than native, the elo device must be bridged and the elo …
Knowledge Base Article Advisory Display Zero Clients
Last modified: September 21, 2023
1016
PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication
This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 5, 2023
1004
How do I change the image quality properties of a PCoIP Remote Workstation Card?
Review the below table to understand where to change the image quality properties in a remote workstation environment. This information applies to sessions between PCoIP Zero Clients and a PCoIP Remote Workstation Card (i.e. host card). If you are using a …
Knowledge Base Article Tutorial Performance Display Setup Zero Clients
Last modified: July 31, 2023
958
How do I tell which encryption method is being used for the PCoIP session?
PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …
Knowledge Base Article Advisory Security HP Anyware Remote Workstation Card Zero Clients
Last modified: December 4, 2023
955
Why does my attempt to change my Active Directory password fail from a PCoIP Zero Client in an Imprivata Onesign environment?
Scenario In an environment containing an Imprivata Onesign appliance, your Imprivata server authenticates you but your Active Directory password change attempts fails after entering a new password at the prompt. You are able to change your password from a …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: November 21, 2022
920