Troubleshooting a minidump (.dmp) file
When a HP Anyware software product experiences an issue and exits unexpectedly, a "miniDump" (.dmp) file is created. The file contains information as to the state of the application when it exits unexpectedly. MiniDump files have an associated log file, …
Knowledge Base Article Troubleshooting HP Anyware
Last modified: September 14, 2023
297
CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability
  HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or  Remote Workstation Card but as an absolute guarantee customers may want …
Knowledge Base Article Advisory Security Management Console Remote Workstation Card Zero Clients
Last modified: August 7, 2023
298
How does PCoIP share bandwidth over the network?
The BW Limit is dynamically calculated and represents the bandwidth the PCoIP session estimates to be available given the network conditions. The calculation takes into account the existing bandwidth usage, packet loss and any high latency spikes. The …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
296
PCoIP Brokered Connections
After completing this unit, you’ll be able to: Understand the need to use brokered connection Understand the requirement for using a Connection Manager and Security Gateway 15 mins   PCoIP Brokered Connections   PCoIP supports managed connections using a …
Knowledge Base Article Tutorial HP Anyware
Last modified: September 14, 2023
294
What does "MCU not initialized" log message mean?
Problem You are unable to manage a zero client using the HP Anyware PCoIP Management Console 1.x (MC). The event logs reveal the following MCU errors: LVL:1 RC:-500        MCU :(tera_mcu_read_eeprom_bit): Cannot read from EEPROM, MCU not initialized. …
Knowledge Base Article Troubleshooting Management Remote Workstation Card Zero Clients
Last modified: September 19, 2023
286
The incorrect workstation powers on when trying to connect to a PCoIP Remote Workstation Card from a PCoIP Zero Client
Problem You might encounter the following problem if you use a PCoIP Zero Client to switch between workstations, i.e. computers with a PCoIP Remote Workstation Card (host card) installed: the first workstation wakes up and connects normally, but the …
Knowledge Base Article Troubleshooting Remote Workstation Card Zero Clients
Last modified: September 19, 2023
282
How can I tell if the 802.1x certificate uploaded successfully?
A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …
Knowledge Base Article Tutorial Security Remote Workstation Card Zero Clients
Last modified: August 23, 2018
282
Does PCoIP Protocol support half duplex networking equipment?
PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
273