How to configure an Amazon Network Load Balancer (NLB) with the PCoIP Connection Manager and Security Gateway or HP Anyware Connector
The following article provides an example on how to  setup an Amazon Network Load Balancer with the PCoIP Connection Manager and Security Gateway (CM/SG) or HP Anyware Connector (CAC). Prerequisites:   Connection Manager & Security Gateway: 1. Deploy the …
Knowledge Base Article Tutorial Management Setup HP Anyware
Last modified: September 3, 2023
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The Mouse and Keyboard are not working with the HP Anyware PCoIP Linux Agent
Problem When connecting to a Linux desktop running the HP Anyware PCoiP Agent for Linux Standard or Graphics, you have no keyboard or mouse input but your desktop shows.   Cause There are two main reasons why this can happen: The display topology between …
Knowledge Base Article Troubleshooting Peripheral Devices HP Anyware
Last modified: September 3, 2023
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Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?
A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to  PCoIP Remote Workstation Card 4.9.0 Administrators' …
Knowledge Base Article Advisory Setup Third Party Enhancements Remote Workstation Card
Last modified: September 12, 2023
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Alternative method to export the View Connection Server trusted root certificate for upload to PCoIP Zero Clients
The recommended options is to contact the VMware Horizon View administrator to obtain the recommended certificate. If this option is not available, the easiest way to obtain the certificate is to use a web browser and browse to  …
Knowledge Base Article Tutorial Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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What USB CD/DVD drives should I consider using with PCoIP Zero Clients?
Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces
Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …
Knowledge Base Article Troubleshooting Session Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Why is the mouse pointer no longer visible when you bridge a pointer device on a PCoIP Zero Client?
Problem When using Teradici firmware version 4.5.1 and newer, after bridging the pointer device, the pointer is no longer visible on screen. Note: This does not apply to a connection to a PCoIP Remote Workstation Card.   Cause Firmware 4.5.1 and newer …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 20, 2023
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