What is the behaviour of the Mac Fn keys with the PCoIP Software Client?
Answer: When a Macbook is configured with use all Fx keys as standard function keys  and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …
HP Anyware Manager Administrator interface gives an error 502 - Web server received an invalid response while acting as a gateway or proxy server.
Problem When trying to access the management interface of the HP Anyware Manager, you receive the following error: Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you …
HP Anyware Manager POC Basic Setup
HP Anyware Manager POC Setup This KB article provides an overview of HP Anyware Manager once it is setup using the quick start provisioning scripts located here:  https://github.com/teradici/cloud_deployment_scripts . This article outlines how to sign …
Configuring and Installing External MongoDB and Vault using self-signed TLS Certificates
Overview The purpose of this document is to provide one-stop instructions of how to install and configure a instance of MongoDB and a instance of Vault on the same VM with the simplest single host deployment. This can be served as the pre-requisites steps …
Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component
Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500".   Cause The HP Anyware USB Virtual …
FAQ - Webcams Peripherals Device
How to troubleshoot Webcams Causes: Webcam will not work if  the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …
How to upload provisioning template and post script files to customer storage in HP Anyware Connectors for Azure
HP Anyware has changed the file names, locations and install paths of the PCoIP Agents. This KB provides instructions on how to update previously installed HP Anyware Connectors for Azure with these new locations to ensure that new remote workstations use …