What is the DHCP request timeout on a PCoIP Zero Client or PCoIP Remote Workstation Card?
The PCoIP Zero Client and PCoIP Remote Workstation Card will attempt to get a DHCP lease 4 times after power on or after the network link comes up. When a PCoIP device is connected to a network with no DHCP server and the DHCP request time-out period …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
770
What are my options for using PCoIP between trusted and untrusted networks?
PCoIP is encrypted by default and it cannot be disabled. This makes PCoIP itself secure on untrusted networks. To get PCoIP traffic from untrusted networks to PCoIP Hosts the following options can be used: Over a VPN that is UDP compatible. An SSL VPN …
Knowledge Base Article Advisory Security Performance HP Anyware
Last modified: September 3, 2023
741
How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?
NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …
Knowledge Base Article Tutorial Licensing Setup Management Console
Last modified: September 3, 2023
735
Do PCoIP Zero Clients and PCoIP Remote Workstation Cards support HDMI connections?
PCoIP zero clients only come with the following connections: sVGA DVI (single and dual link) Display Port (1.1a) HDMI is not a supported connector type on PCoIP Zero Clients. You can purchase Display Port or DVI to HDMI cables and adapters however you may …
Knowledge Base Article Advisory Display Setup Remote Workstation Card Zero Clients
Last modified: July 31, 2023
728
PCoIP MAC Agent: How to deploy AD Users to macOS agents for only with Mobile User accounts
Problem The issue is that when a new user logs in for the first time, macOS throws up a series of dialog boxes asking for confirmation of various things such as privacy settings, Siri usage, etc.  The macOS agent does not see/have access to these …
Knowledge Base Article Tutorial Setup Authentication HP Anyware
Last modified: October 4, 2023
707
How does competing traffic on the network affect PCoIP performance?
This article outlines how other types of network traffic may negatively impact PCoIP performance. Please refer to  Network session checklist for PCoIP protocol LAN and WAN deployments  for more details on network configuration. On most modern LAN's, …
Knowledge Base Article Tutorial Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
698
What are the possible reasons for jitter on a 30 inch monitor when compared to a 24 inch monitor connected to the same Tera2 Remote Workstation Card?
Problem In a single workstation environment when comparing a 30 inch monitor at 2560x1600 to a 24 inch monitor at 1920x1600, moving a window containing a running video in the 30 inch screen shows latency and window drag when compared to the 24 inch …
Knowledge Base Article Troubleshooting Display Performance Remote Workstation Card
Last modified: December 9, 2022
695
"No PCoIP Device Detected." when installing the PCoIP Host Software in a Dell r7910 Precision Workstation
On the Dell 7910 Precision Workstation there are 7 PCIe slots, 1 to 4 are powered by the CPU2 and 5 to 7 are powered by CPU1. When there is only one CPU, the PCoIP Remote Workstation Card will need to be installed in the correct PCIe slot. Please note : …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: July 31, 2023
691