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Can I add software to or change the operating system of a PCoIP Zero Client?

PCoIP Zero Clients do not run local application software. They run secure custom firmware created by HP Anyware only. This makes them extremely secure PCoIP Clients allowing for simple management and updates through small firmware updates. New features …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: September 22, 2023

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Does the TERA2321 support the SGMII interface for a copper SFP?

Answer: No. The Tera2321 only supports MII (10/100Mbps) or RGMII (10/100/1000Mbps) copper/fiber interfaces. Definitions : SGMII - Serial Gigabit Media Independent Interface. RGMII - Reduced Gigabit Media Independent Interface. MII - Media Independent …

Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

Does the PCoIP Management Console 2.x and 3.x ship with a default certificate?

Yes. The PCoIP Management Console since release 2.x ships with a HP Anyware self-signed certificate to allow the PCoIP Management Console to function out of the box. It is recommended that all users deploying the PCoIP Management Console 2.x or …

Management Console profile is not applied to the Remote Workstation Card

Applying a Profile to a Remote Workstation Card from PCoIP Management Console will be unsuccessful if the Enable Audio setting on the Remote Workstation Card has never been enabled (default is disabled) or the Remote Workstation Card has not had the …

Does PCoIP support DDC/CI to remotely controlled display settings?

To remotely control display settings using DDC/CI, you need: PCoIP Zero Client with firmware 2.3 or newer Monitor that supports DDC/CI that is connected to the PCoIP Zero Client. The DDC/CI protocol is vendor specific. To date, the NEC version of the …

How to remove firmware from the PCoIP Management Console

Steps to remove firmware from PCoIP Management Console 1.x Before removing a firmware from the PCoIP Management Console, it must not be associated to any profile. When there is an association, the Delete button in the Update tab for that firmware is …

Error Failed to find anything in domain DN when installing HP Anyware Connector

ERROR Failed to find anything in domain DN Issue: When trying to install HP Anyware Connector you receive the error "ERROR Failed to find anything in domain DN: dc=172,dc=31,dc=18,dc=194" (note that the ip in the error will not be the same). The most …

Local Administrative Password setting is disabled after changing the firmware version in the profile in the PCoIP Management Console 3.0.0

Problem After changing the firmware version in a profile in PCoIP Management Console 3.0.0 the Local Administrative Password setting is no longer enabled and the password field is blank. Cause This issue is known to happen when the following conditions …

Recovering the OSD when the resolution was set to 800x600 or lower which removed functionality.

This occurs because these low resolutions do not display the OSD correctly, and access to some configurations are lost. Previously this was not an available feature which prevented devices being put into un-configurable states by setting resolutions to …

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