How to change the Active Directory (AD) password when using Imprivata OneSign.
Scenario 1: A user's password is reset via the AD by the administrator. When the user taps the proximity card to login via OneSign, the PCoIP Zero Client shows the message that the credentials are invalid. Scenario 2: When a user taps the proximity card …
Knowledge Base Article Tutorial Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
819
How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?
NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …
Knowledge Base Article Tutorial Licensing Setup Management Console
Last modified: September 3, 2023
730
Why does the Password option not appear in the PCoIP Zero Client's OSD?
Problem When I log into the On Screen Display (OSD) on the PCoIP Zero Client, and then click the Options tab, the Password option does not appear.    Cause The password option was not shipped with your particular PCoIP device. Some PCoIP devices do ship …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 3, 2023
734
How does competing traffic on the network affect PCoIP performance?
This article outlines how other types of network traffic may negatively impact PCoIP performance. Please refer to  Network session checklist for PCoIP protocol LAN and WAN deployments  for more details on network configuration. On most modern LAN's, …
Knowledge Base Article Tutorial Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
696
Installing Management Console
After completing this unit, you’ll be able to: Install the HP Anyware Management Console, or Migrate to a newer version 25 mins   HP Anyware Management Console is released in three formats that feature CentOS as the PCoIP Management Console installation …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: August 2, 2023
668
How do I copy a database from PCoIP Management Console 2.x if the web interface is not available?
In the event you cannot log into the web interface of PCoIP Management Console 2.x yet you need the database for recovery. Here are some steps to help move the database file from one MC to another. Note: Both PCoIP Management Consoles must be running the …
Knowledge Base Article Tutorial Management Console
Last modified: September 19, 2023
664
How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
593
Sample CentOS 7.4 DHCP configuration file for PCoIP Management Console auto discovery
The purpose of this tutorial is to provide a sample DHCP configuration for auto discovery of the PCoIP Management Console 2.x and newer. In this set up the following were deployed: CentOS 7.4 VM hosted on ESXi 5.5 server. Configured the CentOS VM with two …
Knowledge Base Article Tutorial Management Management Console
Last modified: December 11, 2018
576