Microsoft update to Full Enforcement Mode - impact to PCoIP Zero Client
Microsoft will implement Full Enforcement Mode of Certificate-based authentication changes on Windows domain controllers in February 2025. We have confirmed there will be no impact to PCoIP Zero Client users and smart card authentication will work even …
Knowledge Base Article Advisory Zero Clients Anyware Trusted Endpoints
Last modified: September 25, 2023
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Cloud Licensing is not working after activating with a Proxy Server or changing the Proxy Server
Problem HP Anyware for Windows has been activated via the powershell script or control panel specifying a proxy server. Immediately after activating the license connecting from the client fails. After the proxy server settings have been changed, the PCoIP …
Knowledge Base Article Troubleshooting Licensing HP Anyware
Last modified: September 3, 2023
322
Why does the "Source signal on other port" message appear on my display?
This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How do I find the PCoIP log files and set logging level for different PCoIP products?
Selecting any of the links below will provide detailed instructions on how to obtain the event logs (and set logging level if applicable) that may be required for troubleshooting each of the respective PCoIP related products. You may submit the support …
Knowledge Base Article Tutorial HP Anyware Remote Workstation Card
Last modified: September 21, 2023
34977
PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.
Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator."     …
Knowledge Base Article Troubleshooting Licensing HP Anyware
Last modified: August 22, 2023
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What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3693
Network session checklist for PCoIP protocol LAN and WAN deployments
The PCoIP® Session Planning Guide  is an essential document for any PCoIP protocol deployment.  It covers key network design considerations as well as documents a number of network configuration issues that impact desktop performance. Ensure consistent …
Knowledge Base Article Troubleshooting Performance HP Anyware Zero Clients Management Console
Last modified: September 3, 2023
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