What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
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PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication
This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 5, 2023
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How do I tell which encryption method is being used for the PCoIP session?
PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …
Knowledge Base Article Advisory Security HP Anyware Remote Workstation Card Zero Clients
Last modified: December 4, 2023
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How many VMware View pools are supported by PCoIP Zero Clients?
PCoIP Zero Clients support up to 10 desktop pools when using Firmware 3.2.0 or earlier.  Firmware 3.3.0 and later increased support for the number of pools to 100. When more than 100 pools are configured, the PCoIP Zero Client becomes unresponsive for a …
Knowledge Base Article Advisory Third Party Enhancements Zero Clients
Last modified: September 14, 2023
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CVE-2017-5754, CVE-2017-5753 and CVE-2017-5715 Information regarding speculative execution Meltdown and Spectre vulnerabilities.
Vulnerability Detail On January 3, 2018 it was formally announced that researchers had found three vulnerabilities that take advantage of the implementation of speculative execution of instructions on many modern microprocessor architectures to perform …
Knowledge Base Article Advisory Security Management Console
Last modified: September 3, 2023
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Mouse cursor does not change when using PCoIP Zero Clients to connect to a VM using View Agent 7.4.
Scenario:  This is most visible in Office (especially MS Excel) application but occurs in applications or windows that require a cursor change such as changing the column widths in Excel. This event can be identified in the zero client log file with the …
Knowledge Base Article Troubleshooting Third Party Enhancements Zero Clients
Last modified: September 21, 2023
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Why does my attempt to change my Active Directory password fail from a PCoIP Zero Client in an Imprivata Onesign environment?
Scenario In an environment containing an Imprivata Onesign appliance, your Imprivata server authenticates you but your Active Directory password change attempts fails after entering a new password at the prompt. You are able to change your password from a …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: November 21, 2022
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Are there any limitations on physical distance for a PCoIP session?
Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …
Knowledge Base Article Tutorial Session Performance HP Anyware Remote Workstation Card
Last modified: May 22, 2024
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