Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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What are PCoIP session variables for HP Anyware in Windows OS?

Answer: PCoIP Software Session Variables in Windows let you tune and configure a PCoIP session. Run gpedit.msc from a Windows Start -> Search menu. This will bring up the Local Computer Policy window. Navigate to " Computer Configuration -> …

Knowledge Base Article Advisory Session HP Anyware

Last modified: September 12, 2023

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Can a single PCoIP Software Client connect to multiple hosts simultaneously?

The PCoIP Software Client is only designed to connect to one PCoIP host. The PCoIP Software Client can be run multiple times on the same system to allow for multiple PCoIP sessions to multiple PCoIP hosts. The Teradici PCoIP Software Client provides a …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: April 19, 2023

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Alternative method to export the View Connection Server trusted root certificate for upload to PCoIP Zero Clients

The recommended options is to contact the VMware Horizon View administrator to obtain the recommended certificate. If this option is not available, the easiest way to obtain the certificate is to use a web browser and browse to …

Why is the BIOS not accessible from my PCoIP Workstation solution?

The BIOS must be able to enumerate the PCIe PCoIP Remote Workstation Card and support OHCI which typically does not occur until post BIOS. USB peripherals (keyboard, mouse etc.) connected to PCIe PCoIP Remote Workstation Cards as in a PCoIP Workstation …

Error block type is not 01 during 802.1x authentication

Problem When the PCoIP Zero Client has been configured for 802.1x authentication including loading the required certificates, the Network Access Controller is rejecting the authentication request with error messages such as The block type of the signature …

Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces

Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …

Installing HP Anyware Manager and Brokered Connections

After completing this unit, you’ll be able to: Install the HP Anyware Manager Install HP Anyware Connector Establish a brokered connection to the remote machine 45 mins HP Anyware Manager is a management plane enabling users to configure, manage and …

Getting blank screen or "source signal on other port" when connecting from zero client to VMware Horizon

Scenario: When using a PCoIP zero client connecting to VMware VM running Horizon Agent 8.2 if the VMware remote console is open while user is in session the zero client will display a blank screen or you may receive a message "source signal on other …

Mirroring displays on PCoIP Zero Clients

Requirements Tera2 dual port client (TERA2321) Firmware 4.1 or newer Instructions From the PCoIP Zero Client's onscreen display (OSD) or both versions of the Management Console OSD - browse to Options > Configuration > Display > Enable Display Cloning …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 7, 2022

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Client Display Health Check - Diagnostics and troubleshooting guide

Summary To receive a detailed client diagnostic report, create a client support/log file bundle and then submit this bundle to the PCoIP health check tool. Once the files are submitted, it will take 5-10 minutes to produce a detailed report. The …

Knowledge Base Article Diagnostics Display HP Anyware

Last modified: September 3, 2023

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