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Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption

Our third-party license provider is upgrading certificates in March 2023 If you are running a supported HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes. The new certificates are …

Knowledge Base Article Troubleshooting Licensing

Last modified: September 3, 2023

429

Which PCoIP Zero Clients are VMware Ready certified?

For a list of VMware Ready certified PCoIP Zero Clients see VMware View HCL . Note: PCoIP Zero Clients can be identified by ThreadX in the OS Version column. For a complete list of PCoIP Zero Clients, see the HP web site . … Which PCoIP Zero Clients are …

How do I set up helpdesk mode (enable self help link) on a PCoIP Zero Client?

The self help link on the PCoIP Zero Client OSD at the session connection screen allows a user to click on the link and establish a PCoIP session using saved credentials. This PCoIP session can allow the user to access resources such as password reset …

What PCoIP GPO settings in HP Anyware take effect immediately after the change is made?

Whist all GPO settings are read and take effect at the start of a PCoIP session, some GPO settings will also take effect during the session. For HP Anyware 2.13 and above: Configure build-to-lossless Configure PCoIP event log verbosity Configure PCoIP …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 7, 2023

417

PCoIP Management Console 2.x and 3.x is not loading pages properly when accessing the web interface via the FQDN

Problem Using fully qualified domain name (FQDN) in your browser to access the PCoIP Management Consoles web interface displays only a portion of the page. Using the IP address, the web interface page is displayed properly and user is prompt for user name …

How do I disable build-to-lossless on a Remote Workstation Card?

Answer: You can disable the build-to-lossless feature using the Administrative Web Interface (AWI) or the PCoIP Management Console. To do this using the AWI, follow the steps below. For more information, or to disable this feature using the PCoIP …

What should I consider when using Network Emulation to Simulate a WAN Network?

Network Emulation Simulation Considerations While network emulation tools can be useful to test PCoIP protocol performance over simulated WAN networks by limiting network bandwidth, injected latency and packet loss etc, we recommend not using the packet …

What is the HP Anyware Sizing Tool?

HP Anyware provides an excel System Sizing spreadsheet that provides sizing recommendations for HP Anyware deployments. It will recommend the number of PCoIP Connection Managers and PCoIP Security Gateways required based on the number of remote desktops …

PCoIP Configuration Guide

Helps you to understand the configurations that you can do on PCoIP Agents and Clients. ~65 mins This course will help you to understand the different configurations that can be done on the Agents and Client in order to optimize PCoIP performance. After …

Knowledge Base Article Courses Setup HP Anyware

Last modified: September 3, 2023

391

Why is Adobe Flash choppy with VMware Horizon View and PCoIP Zero Clients?

Answer: Note: This article only applies to VMware Horizon View desktops that do not have physical GPU acceleration. To optimize the performance of Flash, ensure that the Flash player has hardware acceleration turned off: Right click on the Flash window …

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