When connecting to the PCoIP Graphics Agent I only get 1 display when I have 2 or more connected
Problem When connecting to a PCoIP Graphics Agent installed on a machine with an Nvidia GRID K340, Nvidia GRID K520, Nvidia GRID M series or above GPU I only get one display but the PCoIP Zero Client or PCoIP Software Client has multiple displays …
Knowledge Base Article Troubleshooting Display HP Anyware
Last modified: November 16, 2022
1103
Why does HP Anyware specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?
HP Anyware performs extensive testing of the PCoIP Graphics Agent for Windows and the PCoIP Graphics Agent for Linux before release. As part of the tests, HP Anyware uses the latest Nvidia and AMD drivers available at the time. Upon release of the PCoIP …
Knowledge Base Article Advisory Display HP Anyware
Last modified: September 27, 2023
1096
Why can I not see the mouse cursor when using PCoIP HP Anyware installed on Windows 8.1 or Windows 10 bare metal?
Problem When using PCoIP HP Anyware to connect to Windows 10 running on bare metal (operating system installed directly on the computer with no virtualization), the cursor is not visible.   Cause When Windows 10 do not detect a locally attached mouse, …
Knowledge Base Article Troubleshooting Display HP Anyware
Last modified: September 21, 2023
1039
Why does touchscreen calibration not work with a resolution other then native resolution?
Answer: Calibration for touchscreens via Teradici PCoIP firmware is designed to work from the OSD in native resolution with elo branded touch screens. To calibrate from a different resolution other than native, the elo device must be bridged and the elo …
Knowledge Base Article Advisory Display Zero Clients
Last modified: September 21, 2023
1016
How do I change the image quality properties of a PCoIP Remote Workstation Card?
Review the below table to understand where to change the image quality properties in a remote workstation environment. This information applies to sessions between PCoIP Zero Clients and a PCoIP Remote Workstation Card (i.e. host card). If you are using a …
Knowledge Base Article Tutorial Performance Display Setup Zero Clients
Last modified: July 31, 2023
957
How to configure audio in a Linux workstation with a Tera1 or Tera2 Remote Workstation Card
Note: This knowledge base article covers older versions of Linux, newer modern versions Linux will automatically pick up the Audio device on the PCoIP Remote Workstation Card and activate the audio drivers. This knowledge base article has been made …
Knowledge Base Article Tutorial Performance Remote Workstation Card
Last modified: November 18, 2022
936
What is the correct DNS and host file configuration for the Management Console 2.x and 3.x?
Under normal operation of the PCoIP Management Console 2.x and 3.x it is not necessary to modify the hosts file or the hostname. You should assign a static IP address to your PCoIP Management Console and create a DNS "A" record with the hostname and the …
Knowledge Base Article Troubleshooting Performance Management Console
Last modified: September 19, 2023
906