Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

Security notice (CVE-2020-0601): Windows vulnerability affecting PCoIP Agents and PCoIP Clients

Summary A vulnerability in the Microsoft Windows CryptoAPI (CVE-2020-0601) fails to properly validate certificates that use Elliptic Curve Cryptography (ECC). This may allow an attacker to spoof the validity of certificate chains used to secure a PCoIP …

What are the cabling requirements in a Remote Workstation Card environment?

Answer: HP Anyware PCoIP Remote Workstation Cards and PCoIP Zero Clients are designed considering port pass through and should be connected in a specific manner to limit potential display issues. In a PCoIP workstation environment ensure the connection …

Do PCoIP Zero Clients support wild card certificates?

Yes, there is support for wildcard certificates. You can connect to a server that uses a wildcard certificate (e.g. *.view.mydomain.com) as long as you have the correct root certificate in the certificate store of the PCoIP Zero Client. However, if you …

Is PCoIP technology encryption enabled all the time?

PCoIP is encrypted at all time and it is not possible to disable encryption. However, it is possible to adjust the encryption algorithm. … Is PCoIP technology encryption enabled all the …

Do PCoIP Zero Clients support proximity cards?

Answer: Teradici includes pre-session proximity card support on PCoIP Zero Clients using Imprivata OneSign single-sign on solutions with VMware View virtual desktops. This applies to all existing PCoIP Zero Clients when the firmware is updated to version …

Should I configure "Maximum Initial Image Quality" to 100 if I want lossless still image?

No. Regardless of PCoIP image-quality settings, still images are always lossless. The time it takes to display them depends on your image-quality settings and available network bandwidth. For most situations, it is recommended to use 40 for Minimum Image …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

How long before a PCoIP Management Console certificate expires should I replace it?

Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …

CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability

HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or Remote Workstation Card but as an absolute guarantee customers may want …

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