Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?
A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to  PCoIP Remote Workstation Card 4.9.0 Administrators' …
Knowledge Base Article Advisory Setup Third Party Enhancements Remote Workstation Card
Last modified: September 12, 2023
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How much latency does PCoIP technology add to the remote system?
The latency added by PCoIP technology to a remote system is related to the time to encode (compression) and decode (decompression) for the PCoIP protocol, which depends on the implementation. Total end-to-end latency is determined by OS latency and …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: July 28, 2023
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Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces
Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …
Knowledge Base Article Troubleshooting Session Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Getting blank screen or "source signal on other port" when connecting from zero client to VMware Horizon
Scenario: When using a PCoIP zero client connecting to VMware VM running Horizon Agent 8.2 if the VMware remote console is open while user is in session the zero client will display a blank screen or you may receive a message "source signal on other …
Knowledge Base Article Troubleshooting Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Host Performance Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed host diagnostic report, create a host agent  support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Performance Remote Workstation Card HP Anyware
Last modified: September 3, 2023
1259
Why do I hear pops and crackles or dead air in my PCoIP session when connecting with a PCoIP Zero Client?
This article refers to the audio playback using the PCoIP Analog Audio Data Channel from a host machine to a PCoIP Zero Client. It does not apply to microphone input from a PCoIP Zero Client to a VM.   Problem The PCoIP Zero Client must have either an …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: December 20, 2023
1186
Client Performance Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed client diagnostic report, create a client support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Performance HP Anyware
Last modified: September 3, 2023
1187