Why is there sudden poor video performance after a VMware view or VMWare tools update?
Updates of VMware Tools include a SVGA driver which may not be compatible with the version of VMware View. Hardware version 7 and above support a new svga driver. Ensure you have the ESXI matching version of VMware tools installed and perform the update …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
197
Why does traffic to my PCoIP Remote Workstation Card exceed the configured bandwidth settings?
Problem After setting the bandwidth limits on the PCoIP Remote Workstation Card in the PCoIP Remote Workstation Card AWI, excessive traffic is seen going to the PCoIP Remote Workstation Card from the PCoIP Zero Client. Cause PCoIP Remote Workstation …
Knowledge Base Article Troubleshooting Performance Remote Workstation Card Zero Clients
Last modified: September 3, 2023
199
Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Knowledge Base Article Troubleshooting Session Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 7, 2023
199
When accessing the support site, cannot download documents or binaries, and never move past the spinning cursor
Symptoms When downloading documents or binaries associated with PCoIP, the support site shows a spinning circle and eventually times out without showing any content.   Causes The page content contained embedded elements that were blocked by some sites. …
Knowledge Base Article Advisory Accounts
Last modified: September 3, 2023
198
Why are some resolutions not available in the OSD but are listed as available in the PCoIP Zero Client Administrator's Guide?
This article is applicable to PCoIP Zero Clients that have DVI ports. To see all the supported resolutions in the OSD as listed in the PCoIP Zero Client Administrators' Guide ( GUI Reference > Configuring OSD Display Settings > OSD Dual-display: Display …
Knowledge Base Article Advisory Display Zero Clients
Last modified: September 3, 2023
123
Installing Certificates to secure PCoIP devices or applications
PCoIP Components   PCoIP Product  Version Instructions PCoIP Client Device used by the end user to access a remote desktop or remote workload from the PCoIP Host Hardware based Zero clients are offered by many different vendors.  Software and Mobile …
Knowledge Base Article Advisory Security HP Anyware Management Console Remote Workstation Card
Last modified: September 14, 2023
98
AD credentials can be leaked from the Management Interface for HP Anyware Connector (current and legacy)
Summary   An insufficiently protected credentials vulnerability has been identified in the Management Interface of the HP Anyware Connector and the HP Anyware Connector Legacy for releases from April 20, 2020 and earlier (v15 and earlier for HP Anyware …
Knowledge Base Article Advisory Security Management HP Anyware
Last modified: September 3, 2023
79
Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
41