PCoIP Host Driver Software 4.3.1 does not automatically map the PCoIP remote workstation cards in Leostream.
Answer : If you try to automatically map the PCoIP remote workstation card (host card) running PCoIP Host Driver Software 4.3.1 and using the Leostream broker it will fail. If you downgrade the PCoIP Host Driver Software to 4.2.2 it automatically maps. …
Can't manage zero client after moving it to a different network
Scenario: You had the zero client managed by the management console and then moved the zero client to a different network. You can still connect to your desktop VM. You just cannot manage the zero client. Answer: Since network connectivity is confirmed …
Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?
Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …
Why does the Management Console not recognize the DNS-SRV records and not connect with my PCoIP Zero Clients?
Scenario On a non-Microsoft DNS server, the DNS records have been created and the SRV record set for auto-discovery. However, the PCoIP Management Console is not recognizing these records and the PCoIP Zero Client devices are not registering in the …
Profile application to Remote Workstation Card fails
Scenario : The remote workstation card is at a factory default. You set a basic Profile in the management console and apply the Profile. The Profile application fails. If you check the management console, there is no clue as to why the Profile failed. If …
How long before a PCoIP Management Console certificate expires should I replace it?
Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …
Cannot import profile from Management Console 1.x into the PCoIP Management Console 2.x or 3.x
Answer : Importing Profiles from MC 1.x into MC 2.x is supported and documented in the user guide. Refer to the Administrators' guide for the release of the PCoIP Management Console in use. There have been a couple reports of users experiencing an issue …
What does "MCU not initialized" log message mean?
Problem You are unable to manage a zero client using the HP Anyware PCoIP Management Console 1.x (MC). The event logs reveal the following MCU errors: LVL:1 RC:-500        MCU :(tera_mcu_read_eeprom_bit): Cannot read from EEPROM, MCU not initialized. …
Why Imported Profile(s) from PCoIP Management Console 1.x/2.x to PCoIP Management Console 3.x cannot be applied? Status shows skipped.
Scenario Imported a profile from PCoIP Management Console 1.x /2.x  to PCoIP Management Console 3.x where firmware 6.0.0 is the only uploaded version in Settings -> Software. Pushing the profile to PCoIP Zero Clients results in a 'skipped' status.   Cause …
Why is the host PC on my VMware Horizon brokered Remote Workstation Solution unable to wake up?
Scenario When a View Connection Server brokers a workstation connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card, and the host is put into any low power state (sleep, hibernate or shutdown); the client is unable to wake the host and …