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Why my HP Anyware active directory service account user is failing to login to HP Anyware management interface?

Cause: Currently HP Anyware Manager does not allow domain administrators to be part of any group other than Domain Admins. Solution: It is a known issue in HP Anyware Manger and bug has already been created for this issue. We are working to let customers …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

Skipped compressing pkt due to PCM bit length in the PCoIP Remote Workstation Card Logs

Scenario User notices poor audio quality when connected to a PCoIP Remote Workstation Card (host card), and the following entries are in the PCoIP Remote Workstation Card's logs: 12/04/2013, 00:01:41> LVL:3 RC: 0 AUDIO_CMPRS :Skipped compressing pkt due …

PCoIP MAC Agent: Avid Media Composer crashing during PCoIP session

PROBLEM When connecting to a macOS agent machine, Avid Media Composer crashes if the agent has local monitors attached. CAUSES & WORKAROUND This issue affects Mac Pro, iMac and Mac mini To resolve, remove the local monitor(s) from the agent then …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 10, 2022

352

Why does the Management Console not recognize the DNS-SRV records and not connect with my PCoIP Zero Clients?

Scenario On a non-Microsoft DNS server, the DNS records have been created and the SRV record set for auto-discovery. However, the PCoIP Management Console is not recognizing these records and the PCoIP Zero Client devices are not registering in the …

Performance Optimization with Different Workloads

After completing this unit, you’ll be able to: Understand the different workloads that you can transfer Understand the requirements for using PCoIP Ultra 20 mins You can optimize PCoIP performance based on different workloads. Different workloads have …

Will out of order packets impact a PCoIP session?

PCoIP will work when packets are becoming out of order between the two PCoIP endpoints. Re-ordering packets on PCoIP endpoints requires that packets are held in a queue/buffer while waiting to receive the packets that need to be put back into order. With …

HP Anyware Standard Agent for Linux PCoIP session is slow on Ubuntu running Unity

Problem When running HP Anyware Standard Agent for Linux on Ubuntu 16.04 LTS with Unity as the desktop environment the PCoIP session is very slow. The session is consistently slow even when doing tasks such as browsing the internet. Cause The Unity …

Knowledge Base Article Advisory Performance HP Anyware

Last modified: September 20, 2023

328

Profile application to Remote Workstation Card fails

Scenario : The remote workstation card is at a factory default. You set a basic Profile in the management console and apply the Profile. The Profile application fails. If you check the management console, there is no clue as to why the Profile failed. If …

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