Why do I get poor performance on an MPLS network?
There are a number of configuration requirements for using PCoIP protocol on an MPLS network.  Prioritize PCoIP packets as a best practice Avoid packet loss Avoid out-of-order packets PCoIP protocol may consider out-of-order packets as lost if the data …
Knowledge Base Article Troubleshooting Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
311
How do I ensure a fair allocation of bandwidth between multiple PCoIP sessions?
The PCoIP congestion avoidance algorithms are designed to ensure a fair allocation of bandwidth between multiple PCoIP sessions on the same network. There may be some networks where this doesn't work as well. There is also an associated time constant for …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card
Last modified: December 9, 2022
306
Configure HP Anyware Event Log Verbosity
HP Anyware event log verbosity (level) can be configured on both the client and agent software.   PCoIP Software Client for Windows: http://www.teradici.com/web-help/pcoip_client/windows/current/#Topics/Troubleshooting.htm?Highlight=Setting%20Log%20Levels …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
301
How does PCoIP share bandwidth over the network?
The BW Limit is dynamically calculated and represents the bandwidth the PCoIP session estimates to be available given the network conditions. The calculation takes into account the existing bandwidth usage, packet loss and any high latency spikes. The …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
296
Why am I seeing high bandwidth from the PCoIP Zero Client for audio even though I am not recording anything?
Problem As soon as an audio application starts and samples data from the audio input, PCoIP traffic from the client to host increases significantly and is steady.   Cause Once an application requests audio from the line in or microphone inputs, the PCoIP …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: April 27, 2023
292
What are the limitations of configuring active directory with Management Console?
PCoIP Management Console 3.2.x has important limitations which need to be considered before using this feature in your deployment.   Active Directory users must be assigned to a Security Group. Only supports one active domain at a time. Does not support …
Knowledge Base Article Advisory Setup Management Console
Last modified: April 10, 2019
279
Default HP Anyware Connector docker network conflicts with VPN network
Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …
Knowledge Base Article Troubleshooting Management Setup HP Anyware
Last modified: August 7, 2023
272
Does PCoIP Protocol support half duplex networking equipment?
PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
273