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How does a PCoIP Zero Client wake up the host PC?

PCoIP Zero Clients can wake up a remote PC/workstation that has a PCoIP Remote Workstation Card installed. The following diagram shows the order of how a zero client wakes up a host PC. The PCoIP Zero Client sends a Magic Packet to the PCoIP Remote …

Converting from a HP Anyware trial to a purchased license

Scenario A Teradici HP Anyware or HP Anyware Plus trial license is current installed on a machine. A full HP Anyware or HP Anyware Plus subscription has been purchased and the machines with the trial license need to be converted. Resolution Teradici …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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HP Anyware Licensing

~40 mins This course will help you to understand the licenses used with HP Anyware Products like the HP Anyware license and Management Console license. After completing this course you would be able to differentiate between different licenses and …

What does "Could not send message to FNE license server" mean?

Problem The PCoIP Graphics Agent for Windows or PCoIP Standard Agent for Windows fails to register to the cloud licensing server or your PCoIP session disconnects shortly after connect. Symptoms When trying to register the host to a cloud license server …

HP Anyware Standard & Graphic agents (21.03, 21.01. 20.10) are unable to install due to powershell execution popup

Issue: Users are unable to install a new instances for HP Anyware Standard or HP Anyware Graphics agent for Windows when using one of the following loads identified in the table below: HP Anyware (Windows Version) Versions Impacted To fix, upgrade to the …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: July 28, 2023

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How do I set up Location Based Printing with VMware Horizon View on a PCoIP Zero Client?

Note: For current information regarding location based printing, please see the VMware documentation. (e.g. http://pubs.vmware.com/view-52/topic/com.vmware.view.administration.doc/GUID-1EB46B6D-EBF7-499E-9AE1-D8253C9FB241.html .) VMware Horizon View 7 …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: October 13, 2023

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License check results in Broken Host message

Problem When viewing licenses on a license server via pcoip-view-license, a HP Anyware PCoIP Agent with an instance locked license or a PCoIP Management Console you get the message Trust Flags: **BROKEN** HOST. Cause When the license component of …

How do I change the image quality properties of a PCoIP Remote Workstation Card?

Review the below table to understand where to change the image quality properties in a remote workstation environment. This information applies to sessions between PCoIP Zero Clients and a PCoIP Remote Workstation Card (i.e. host card). If you are using a …

How many VMware View pools are supported by PCoIP Zero Clients?

PCoIP Zero Clients support up to 10 desktop pools when using Firmware 3.2.0 or earlier. Firmware 3.3.0 and later increased support for the number of pools to 100. When more than 100 pools are configured, the PCoIP Zero Client becomes unresponsive for a …

How do I use SLP Host Discovery?

The SLP Host Discovery option discovers PCoIP Remote Workstation Cards that are in the same subnet of your PCoIP Zero Client in the network and lets you select the PCoIP Remote Workstation Card to which you want to connect. You need to set connection type …

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