When accessing the support site, cannot download documents or binaries, and never move past the spinning cursor
Symptoms When downloading documents or binaries associated with PCoIP, the support site shows a spinning circle and eventually times out without showing any content.   Causes The page content contained embedded elements that were blocked by some sites. …
Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Core API vs Session Client API
  The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing   Core API vs Session Client API Feature Set The following table details the feature …
Why are some resolutions not available in the OSD but are listed as available in the PCoIP Zero Client Administrator's Guide?
This article is applicable to PCoIP Zero Clients that have DVI ports. To see all the supported resolutions in the OSD as listed in the PCoIP Zero Client Administrators' Guide ( GUI Reference > Configuring OSD Display Settings > OSD Dual-display: Display …
PCoIP HP Anyware Webcam Support
USB Webcams are supported with HP Anyware when connecting to a PCoIP Agent for Windows. Webcams can be used with Microsoft Teams, Zoom, and other conferencing applications running on the remote desktop.   The models outlined in the table below are …
Windows Legal Disclaimer and HP Anyware: A short guide to understand the impact of a Windows Legal Disclaimer with HP Anyware
What is a Windows legal disclaimer? A Windows legal disclaimer is a statement that appears on the screen when you start your computer or install a new Windows operating system. It informs you of the terms and conditions of using Windows and the rights and …