What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication
This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …
How do I tell which encryption method is being used for the PCoIP session?
PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …
How to configure audio in a Linux workstation with a Tera1 or Tera2 Remote Workstation Card
Note: This knowledge base article covers older versions of Linux, newer modern versions Linux will automatically pick up the Audio device on the PCoIP Remote Workstation Card and activate the audio drivers. This knowledge base article has been made …
Random Session Disconnects due to Spanning Tree Configuration
Scenario PCoIP sessions experience random session disconnects of some or all clients. Re connection is not always possible straight away.   Cause A Spanning Tree Protocol (STP) re-calculation can cause random session disconnects. STP will cause the …
Are there any limitations on physical distance for a PCoIP session?
Due to the design of PCoIP, using UDP for data transmission, PCoIP will operate over vast distances and network latencies up to 250 ms. PCoIP intelligently acknowledges the traffic inside the protocol allowing for high speed transmission over high latency …