How many characters are supported in the PCoIP Zero Client Pool (Desktop) Name to Select field?
Answer: On a PCoIP Zero Client, when selecting any of the View Connection Server options for the Connection Type other than View Connection Server + Kiosk, the advanced button will present an option called Pool Name to Select.  (Note, in older versions of …
Knowledge Base Article Advisory Zero Clients
Last modified: September 25, 2023
258
Why do certain large screen (>27" monitors) dual-link DVI monitors not work with the TERA 2 PCoIP Zero Clients?
Scenario When some monitors supporting 2560 x 1600 and 2560 x 1440 resolutions are power cycled with the power switch, the video may not appear when connected to a Tera2 Zero Client via dual-link DVI. This applies to: Tera2 Zero Clients running firmware …
Knowledge Base Article Troubleshooting Display Zero Clients
Last modified: November 18, 2022
253
How do I change the FQDN (Fully Qualified Domain Name) of a PCoIP Zero Client?
First, change the PCoIP name to a new name. Currently, the "PCoIP Device Name" can only be changed on an individual basis in two locations: The  "OSD--> Configuration--> Label"  tab The  "AWI--> Configuration--> Label"  tab The default format is  …
Knowledge Base Article Advisory Management Management Console Zero Clients
Last modified: September 3, 2023
252
Why is the PCoIP Management Console 1.9.0 and older slow to discover devices?
Answer: The PCoIP Management Console (MC) is tested to support up to 2000 devices. Some customers have deployed the MC and are supporting in excess of 2000 devices. Several customers in this scenario have reported that when trying to update devices the MC …
Knowledge Base Article Troubleshooting Management Console
Last modified: September 7, 2023
248