Certificate management for PCoIP Zero Clients and PCoIP Remote Workstation Cards
This article provides a high level overview of certificate management for PCoIP Zero Clients and PCoIP Remote Workstation Cards (also known as PCoIP host cards). Note: PCoIP Zero Clients and PCoIP Remote Workstation Cards are highly secure devices and by …
Knowledge Base Article Tutorial Security Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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Authentication failures with my eToken/smartcard device and VMware Horizon
Prerequisites eToken devices work based on the scenario in which they are intended to be used and the proper installation of the PCoIP Smartcard feature. Three scenario's are described below after the PCoIP Smartcard installation: PCoIP Smartcard …
Knowledge Base Article Troubleshooting Authentication Security Third Party Enhancements Zero Clients
Last modified: September 14, 2023
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The VMware Horizon View PCoIP server logs show "IPC Can't encode. Waiting. queue" after a random disconnect.
Problem The VMware Horizon View Client or PCoIP Zero Client experience a random disconnect from the VMware Horizon View session. Inspection of the PCoIP server logs show a high slice rate count after a random disconnect. The following example shows 192 …
Knowledge Base Article Troubleshooting Performance Session Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Why am I getting a message "Failed to Connect" when the certificate check mode is set to "Warn before connecting to untrusted servers"?
Problem When connecting to a VMware View Connection Server you get the error. Failed to Connect. The server provided a certificate that does not match the certificate that the server previously used. Contact your administrator for more details.   Cause If …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: September 25, 2023
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CVE-2017-5754, CVE-2017-5753 and CVE-2017-5715 Information regarding speculative execution Meltdown and Spectre vulnerabilities.
Vulnerability Detail On January 3, 2018 it was formally announced that researchers had found three vulnerabilities that take advantage of the implementation of speculative execution of instructions on many modern microprocessor architectures to perform …
Knowledge Base Article Advisory Security Management Console
Last modified: September 3, 2023
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What is the difference between pre-session and post-session(in-session) smart card operation?
Answer: The difference between pre-session and post-session smart card operation is when the smart card is used for authentication during the log-in process.  Pre-session smart card operation: The smart card is used prior to the user establishing …
Knowledge Base Article Troubleshooting Security Session Zero Clients
Last modified: September 3, 2023
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Session negotiation failed while connecting from Zero Client to HP Anyware. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting.
Problem When trying to connect to a HP Anyware PCoIP Agent you receive the error "Session negotiation failed. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting."   Cause The PCoIP Zero Client session connection …
Knowledge Base Article Troubleshooting Session HP Anyware Zero Clients
Last modified: September 3, 2023
2983
Cannot connect to session: Client shows licensing-related errors, or error 0x1002
Problem When attempting to establish a remote connection using a PCoIP client, the connection fails and one of these error messages appears: PCoIP Agent has no available licenses to launch the remote session. Please try again later. This desktop has no …
Knowledge Base Article Troubleshooting Session Licensing HP Anyware Zero Clients
Last modified: September 3, 2023
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