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How to configure a PCoIP Zero Client to auto-connect to a Remote Workstation Card

Answer: To enable auto connect, you need to peer the PCoIP Zero Client to the Remote Workstation Card. You will need the IP and MAC of the host. You enter this in the PCoIP Zero Client's configuration (On Screen Display or Administrative Web Interface), …

How to uninstall the PCoIP Host Software silently

When using the same MSI file used to install the host software on a Windows 7 64-bit system or Windows 10, run the following command from the command prompt with the appropriate privileges. msiexec /x PcoipHostSoftware_x64-v4.3.1.msi /qn Note: replace the …

Does PCoIP Tera 2 zero client supports audio over display port?

Tera 2 PCoIP zero clients do not support audio over display port. You will need to use either USB or analog audio output from the zero client. … Does PCoIP Tera 2 zero client supports audio over display …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: September 14, 2023

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How do I expand the PCoIP Management Console 2.0 - 2.4 disk size?

Answer: Note: This KB applies to PCoIP Management Console 2.0 to 2.4. All disk space issues have been resolved in release 2.5 of the PCoIP Management Console. If you are experiencing issues in Management Console 2.5 or newer open a ticket with HP …

How to enable host key auto repeats when using HP Anyware? Useful when using Maya Hotbox

You can enable this setting by adjusting configuration directives found in /etc/pcoip-agent/pcoip-agent.conf. Please refer following admin guide link for more info: …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 21, 2023

523

Is it possible to configure the PCoIP Zero Client or PCoIP Remote Workstation Card device name via the hostname option on my DHCP server?

Answer: No you cannot name devices via DHCP, but you can pass your hostname from your PCoIP device to the DHCP server. PCoIP Zero Clients or PCoIP Remote Workstation Cards will pass DHCP options 12 (hostname) and option 15 (domain name) to the DHCP …

Horizon brokered connections using PCoIP security gateway

Users with a Horizon 7.7 or newer brokered connection to a Remote Workstation Card require the configuration of an additional setting when using the PCoIP Security Gateway. The PCoIP Security Gateway is used with Horizon View Connection Server when …

I do not receive the password reset email when I try to reset my password

Check your junk/spam folder. Make sure emails from support@teradici.com are not blocked/add this email address to your contacts list. If you still fail to receive the password reset email, please fill out the customer service request form. … I do not …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

474

How to upgrade the PCoIP Management Console VMware Virtual Machine hardware version

The steps below describe the basic steps to upgrade the VMware Virtual Machine (VM) hardware through vSphere Notes: It is recommended that you backup your VM, and test it prior to rolling it to production. Changing the hardware version may impact …

How do I set up helpdesk mode (enable self help link) on a PCoIP Zero Client?

The self help link on the PCoIP Zero Client OSD at the session connection screen allows a user to click on the link and establish a PCoIP session using saved credentials. This PCoIP session can allow the user to access resources such as password reset …

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