FAQ - What are the required TCP/UDP ports for PCoIP technology?
Answer: The TCP and UDP ports assigned for PCoIP technology are shown in the tables below. Please note that IANA assigned port 4172 to the PCoIP protocol. HP Anyware License Server HP Anyware License Server Port Port Number Direction Description Online …
Knowledge Base Article FAQ Setup HP Anyware Management Console Remote Workstation Card Zero Clients
Last modified: January 28, 2024
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How to create and install a self-signed certificate on a Windows 2016 Active Directory server to enable LDAPS
NOTE:  Self-signed certificates are not inherently secure and should not be used in production environments. Please consult your security infrastructure and security policies before installing a self-signed certificate. This is an example of one method to …
Knowledge Base Article Tutorial Security HP Anyware Management Console
Last modified: April 3, 2024
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Troubleshooting PCoIP session Connection Issues.
Problem When connecting to a PCoIP Standard Agent for Windows, PCoIP Graphics Agent for Windows, PCoIP Standard Agent for Linux or PCoIP Graphics Agent for Linux the connection fails with one of the following messages: Error: Unable to connect to …
Knowledge Base Article Troubleshooting Session HP Anyware Remote Workstation Card Zero Clients
Last modified: November 9, 2023
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How do I find the PCoIP log files and set logging level for different PCoIP products?
Selecting any of the links below will provide detailed instructions on how to obtain the event logs (and set logging level if applicable) that may be required for troubleshooting each of the respective PCoIP related products. You may submit the support …
Knowledge Base Article Tutorial HP Anyware Remote Workstation Card
Last modified: September 21, 2023
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Troubleshooting steps for Audio
This article provides a brief list of troubleshooting steps for common issues. Scenarios covered include:  Audio issues using HP Anyware PCoIP Agent Windows Linux Audio issues using Remote workstation cards USB audio (including composite/multifunction USB …
Knowledge Base Article Troubleshooting Performance Remote Workstation Card HP Anyware Zero Clients
Last modified: September 3, 2023
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How to identify network issues in PCoIP Logs
All HP Anyware PCoIP Agents, PCoIP Zero Clients, PCoIP Remote Workstation Cards and PCoIP Software Clients log network statistics in the logs. The statistics are logged at different detail levels on different products. Understanding how to read these log …
Knowledge Base Article Troubleshooting Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What do the PCoIP server log disconnect codes mean?
There are a number of disconnect codes used in event logs to identify the cause of a session disconnect for HP Anyware PCoIP Agent. Amazon Workspaces and VMware Horizon View. For details on finding the logs, see How do I find the PCoIP event log files? An …
Knowledge Base Article Troubleshooting Session HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How to use the HP Anyware Licensing Portal
The HP Anyware Licensing Portal provides secure access to the list of licenses and can be used by the company's assigned Account Administrator. The Account Administrator role can be fulfilled by one central administrator or can be distributed across …
Knowledge Base Article Advisory Licensing HP Anyware Management Console Remote Workstation Card Zero Clients
Last modified: March 8, 2024
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