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When installing the HP Anyware PCoIP Agent I get a Powershell execution policy error

Problem When installing HP Anyware PCoIP Agent for Windows you receive the error "The Powershell (x86) execution policy is currently set to Restricted. PCoIP Standard Agent requires the ability to run Powershell scripts; adjust the Powershell (x86) …

Workstation Remote Power Off

Remote power On Tera2 based PCoIP Zero Clients, the remote power off function can be access by pushing the power button briefly. This will bring up an on screen menu that can be cycled via the power button. The only power function available is Workstation …

What is the impact of power outage during firmware update?

Firmware 5.0.0 and newer Due to additional functionality added to the PCoIP Zero Client over time, there is no longer space for two complete firmware images. To prevent the PCoIP Zero Client from entering an unrecoverable state from a power outage during …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: November 16, 2022

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How do I reset the configuration parameters entered on my PCoIP Zero Client or PCoIP Remote Workstation Card?

Answer: There are four ways to reset the PCoIP Zero Client to default settings which are described below. The PCoIP Remote Workstation card (also known as a PCoIP host card) has one reset procedure also described below. Some network information will be …

VMware View Client with dual Virtual NICs unable to connect to virtual desktop

Scenario A VMware View Client with dual virtual NICs configured may not be able to connect to the virtual desktop. Note: this article does not apply to PCoIP Zero Clients. Dual Virtual NICs Configured on the View Client Cause If the client has been …

How do I fix a problem with a USB mouse and keyboard not working on a Dell Precision R7610 workstation?

Answer: Dell fixed a known issue with the USB keyboard and mouse on Dell Precision R7610 workstations. The problem can happen on any Dell Precision workstation when connected to any PCoIP Zero Client. The issue was fixed in Dell BIOS A07. For more details …

How do I configure my 4 monitors in the PCoIP Zero Client OSD?

To configure 4 monitors to your preference, follow the steps below. Before you begin, make sure that you know what monitor is connected to what PCoIP Zero Client port number. From the onscreen display (OSD) of your PCoIP Zero Client, browse to Options > …

How do I avoid the red "HTTPS" in server address in the Connection Dialog on a PCoIP Zero Client?

All HP Anyware and VMware View 5.1 or newer has connection security requirements that are supported in PCoIP Zero Client firmware 4.0.0 or newer. There are multiple scenario's with the certificate check that can result in a warning message and/or a red …

Why does my PCoIP Zero Client indicate that it is unable to verify the View Connection Server's identity after the CA's root certificate has been uploaded via AWI and/or the PCoIP Management Console?

Problem The PCoIP Zero Client is presenting a certificate error when the server's corresponding Root CA or Intermediate Certificate has been loaded into the PCoIP Zero Client certificate store. The PCoIP Zero Client has a certificate check mode configured …

How do I connect a PCoIP Zero Client to Amazon WorkSpaces?

Using Firmware 6.0 or later, you can connect directly to Amazon Workspaces using the Amazon Workspace registration code. This method of connection supports multi factor authentication and does not require the Teradici PCoIP Connection Manager for Amazon …

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