Why do I hear pops and crackles or dead air in my PCoIP session when connecting with a PCoIP Zero Client?
This article refers to the audio playback using the PCoIP Analog Audio Data Channel from a host machine to a PCoIP Zero Client. It does not apply to microphone input from a PCoIP Zero Client to a VM.   Problem The PCoIP Zero Client must have either an …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: December 20, 2023
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Client Performance Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed client diagnostic report, create a client support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Performance HP Anyware
Last modified: September 3, 2023
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Unquoted service path vulnerability in PCoIP Agents for Windows 19.08.0 and earlier, and PCoIP Clients for Windows 19.08.2 and earlier
Last revised 2019-Dec-06   Summary An unquoted service path vulnerability has been discovered in PCoIP Standard Agent for Windows and PCoIP Graphics Agent for Windows, versions 19.08.0 and earlier, and also in PCoIP Client for Windows versions 19.08.2 and …
Knowledge Base Article Advisory Security HP Anyware
Last modified: September 3, 2023
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PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication
This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 5, 2023
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