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How to Create and Install Custom Certificates on Linux Agents

This article lays out how to replace Teradici's default certificates with your own custom certificates on Linux Agents. Note the procedure in this article uses OpenSSL to create private keys, certificate signing requests, and certificates. For detailed …

Knowledge Base Article Tutorial Security HP Anyware

Last modified: January 24, 2023

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How much bandwidth does PCoIP require?

The simple answer is 'it depends'. The amount of bandwidth required depends on a number of factors (display resolution, frame rate, graphical intensity for the user, importance of image quality, amount of display interactivity vs static viewing). Due to …

How to change the default agent certificate in HP Anyware for Windows

Before following this tutorial, you need to ensure the following prerequisites are completed: Microsoft Enterprise Certification Authority Server is available Certificate template to use with the PCoIP Agent has been created. How to create a Certificate …

Knowledge Base Article Tutorial Security HP Anyware

Last modified: September 12, 2023

1051

Poor audio lip sync with HP Anyware

Problem When watching video or performing any activity that requires audio sync, the audio is out of sync. This results in loss of lip sync where the spoken audio does not match the mouth movements in the video. This occurs on the Teradici Software Client …

HP Anyware Standard & Graphic agents (21.03, 21.01. 20.10) are unable to install due to powershell execution popup

Issue: Users are unable to install a new instances for HP Anyware Standard or HP Anyware Graphics agent for Windows when using one of the following loads identified in the table below: HP Anyware (Windows Version) Versions Impacted To fix, upgrade to the …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: July 28, 2023

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Why can I not establish a PCoIP connection with my HID smartcard?

Scenario 1 PIV smart cards do not work with PCoIP Zero Clients in pre-session. (Before a PCoIP session is established) How to Identify User cannot establish a PCoIP session using their smart card. Search the PCoIP Zero Client default logs show the …

How do I set up Location Based Printing with VMware Horizon View on a PCoIP Zero Client?

Note: For current information regarding location based printing, please see the VMware documentation. (e.g. http://pubs.vmware.com/view-52/topic/com.vmware.view.administration.doc/GUID-1EB46B6D-EBF7-499E-9AE1-D8253C9FB241.html .) VMware Horizon View 7 …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: October 13, 2023

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PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication

This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …

How do I change the image quality properties of a PCoIP Remote Workstation Card?

Review the below table to understand where to change the image quality properties in a remote workstation environment. This information applies to sessions between PCoIP Zero Clients and a PCoIP Remote Workstation Card (i.e. host card). If you are using a …

How do I tell which encryption method is being used for the PCoIP session?

PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …

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