What does "Overridable Administrator Defaults" and "Not Overridable Administrator Settings" mean?
The PCoIP Group policy template contains two folders for PCoIP Session Variables. Overridable Administrator Defaults Not Overridable Administrator Settings When the PCoIP server or client loads, both settings are checked.  Step 1. Checks the  Overridable …
Knowledge Base Article Troubleshooting Setup HP Anyware
Last modified: September 14, 2023
1249
Which PCoIP Zero Clients support wake-on-LAN?
Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …
Knowledge Base Article Advisory Setup Zero Clients
Last modified: January 19, 2023
1207
How do I enable IEEE 802.1x Network Authentication in PCoIP Zero Clients and PCoIP Remote Workstation Cards?
1) Identify the certificates used for IEEE 802.1x network authentication in your organization 2) Ensure that the certificates are properly formatted Certificates must be in .PEM format and less than 6 KB Both a client certificate and a server root CA …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 5, 2023
1201
Client Performance Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed client diagnostic report, create a client support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Performance HP Anyware
Last modified: September 3, 2023
1197
Why do I hear pops and crackles or dead air in my PCoIP session when connecting with a PCoIP Zero Client?
This article refers to the audio playback using the PCoIP Analog Audio Data Channel from a host machine to a PCoIP Zero Client. It does not apply to microphone input from a PCoIP Zero Client to a VM.   Problem The PCoIP Zero Client must have either an …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: December 20, 2023
1189
Unquoted service path vulnerability in PCoIP Agents for Windows 19.08.0 and earlier, and PCoIP Clients for Windows 19.08.2 and earlier
Last revised 2019-Dec-06   Summary An unquoted service path vulnerability has been discovered in PCoIP Standard Agent for Windows and PCoIP Graphics Agent for Windows, versions 19.08.0 and earlier, and also in PCoIP Client for Windows versions 19.08.2 and …
Knowledge Base Article Advisory Security HP Anyware
Last modified: September 3, 2023
1150