Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

Do PCoIP Zero Clients support wild card certificates?

Yes, there is support for wildcard certificates. You can connect to a server that uses a wildcard certificate (e.g. *.view.mydomain.com) as long as you have the correct root certificate in the certificate store of the PCoIP Zero Client. However, if you …

Is PCoIP technology encryption enabled all the time?

PCoIP is encrypted at all time and it is not possible to disable encryption. However, it is possible to adjust the encryption algorithm. … Is PCoIP technology encryption enabled all the …

Do PCoIP Zero Clients support proximity cards?

Answer: Teradici includes pre-session proximity card support on PCoIP Zero Clients using Imprivata OneSign single-sign on solutions with VMware View virtual desktops. This applies to all existing PCoIP Zero Clients when the firmware is updated to version …

Can't manage zero client after moving it to a different network

Scenario: You had the zero client managed by the management console and then moved the zero client to a different network. You can still connect to your desktop VM. You just cannot manage the zero client. Answer: Since network connectivity is confirmed …

PCoIP TROUBLESHOOTING STEPS: IEEE 802.1x Network Authentication

This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …

Why my HP Anyware active directory service account user is failing to login to HP Anyware management interface?

Cause: Currently HP Anyware Manager does not allow domain administrators to be part of any group other than Domain Admins. Solution: It is a known issue in HP Anyware Manger and bug has already been created for this issue. We are working to let customers …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

PCoIP MAC Agent: Avid Media Composer crashing during PCoIP session

PROBLEM When connecting to a macOS agent machine, Avid Media Composer crashes if the agent has local monitors attached. CAUSES & WORKAROUND This issue affects Mac Pro, iMac and Mac mini To resolve, remove the local monitor(s) from the agent then …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 10, 2022

352

How long does it take a proximity reader to enumerate?

The proximity readers that have been tested with PCoIP Zero Clients typically enumerate in under 5 seconds; however, there can be exceptions. RF Ideas Air ID 82 Series RDR-7L82AKU (LEGIC-Prime only) proximity reader has been seen to take longer and is …

Why does the Management Console not recognize the DNS-SRV records and not connect with my PCoIP Zero Clients?

Scenario On a non-Microsoft DNS server, the DNS records have been created and the SRV record set for auto-discovery. However, the PCoIP Management Console is not recognizing these records and the PCoIP Zero Client devices are not registering in the …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics