What are the priorities for video, audio, and USB PCoIP traffic?
PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …
Knowledge Base Article Advisory Performance Peripheral Devices HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
238
Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?
Answer: Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: September 19, 2023
232
Why can a session not be establish after a user disconnects while the Windows "waiting for programs to close" dialog is showing?
Problem When disconnecting a PCoIP session while Windows is shutting down or a user account is logging off with the "waiting for programs to close" dialog is showing; the ability to reconnect the PCoIP session is lost.    Cause When Windows is shutting …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: November 17, 2022
232
How do I make PCoIP Remote Workstation Card USB devices work on my Fujitsu CELSIUS R930 workstation?
Answer: If USB devices won't work on a R930, move the PCoIP Remote Workstation Card to a PCIe slot that is serviced by a populated CPU socket. Why this is necessary: The R930 has two sockets. If the unit ships with only one socket populated (a single …
Knowledge Base Article Troubleshooting Setup Peripheral Devices Remote Workstation Card
Last modified: September 3, 2023
223
Recovering the OSD when the resolution was set to 800x600 or lower which removed functionality.
This occurs because these low resolutions do not display the OSD correctly, and access to some configurations are lost. Previously this was not an available feature which prevented devices being put into un-configurable states by setting resolutions to …
Knowledge Base Article Troubleshooting Display Management Console Zero Clients
Last modified: September 3, 2023
222
Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?
Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …
Knowledge Base Article Advisory Performance Display Remote Workstation Card Zero Clients
Last modified: July 3, 2020
213
Why is there sudden poor video performance after a VMware view or VMWare tools update?
Updates of VMware Tools include a SVGA driver which may not be compatible with the version of VMware View. Hardware version 7 and above support a new svga driver. Ensure you have the ESXI matching version of VMware tools installed and perform the update …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
197