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How do I upgrade PCoIP Management Console 2.0 to 2.x?

For the purpose of this article, instructions will refer to upgrading PCoIP Management Console 2.0.0 to 2.0.1. Note: Downgrading to an older MC version is not a supported operation. Log in to the web interface of MC 2.0.0. Go to SETTINGS , DATABASE . …

Which PCoIP Zero Clients support wake-on-LAN?

Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: January 19, 2023

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How do I enable IEEE 802.1x Network Authentication in PCoIP Zero Clients and PCoIP Remote Workstation Cards?

1) Identify the certificates used for IEEE 802.1x network authentication in your organization 2) Ensure that the certificates are properly formatted Certificates must be in .PEM format and less than 6 KB Both a client certificate and a server root CA …

Displays

After completing this unit, you’ll be able to: Understand the different display configurations. Understand the supported resolutions 20 mins With PCoIP, you can configure several display settings as described below. Display Resolutions PCoIP supports …

Knowledge Base Article Tutorial Display HP Anyware

Last modified: September 5, 2023

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What do the power LED and PCoIP LED on the PCoIP Zero Client indicate?

The power button LED indicates the PCoIP Zero Client's power status or, when flashing green, the host PC/workstation's low-power state. The PCoIP LED is a separate indicator on the PCoIP Zero Client (usually directly above the power button LED). It lights …

Unquoted service path vulnerability in PCoIP Agents for Windows 19.08.0 and earlier, and PCoIP Clients for Windows 19.08.2 and earlier

Last revised 2019-Dec-06 Summary An unquoted service path vulnerability has been discovered in PCoIP Standard Agent for Windows and PCoIP Graphics Agent for Windows, versions 19.08.0 and earlier, and also in PCoIP Client for Windows versions 19.08.2 and …

Knowledge Base Article Advisory Security HP Anyware

Last modified: September 3, 2023

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How do I purchase a new license or renew my existing license subscription?

Choose from the following options: To purchase a new license or extend your current license subscription, Contact Sales If you require an urgent license to be delivered to you immediately, please purchase online through Teradici E-Store To renew your …

Knowledge Base Article Advisory Licensing Accounts

Last modified: September 3, 2023

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How does a PCoIP Zero Client wake up the host PC?

PCoIP Zero Clients can wake up a remote PC/workstation that has a PCoIP Remote Workstation Card installed. The following diagram shows the order of how a zero client wakes up a host PC. The PCoIP Zero Client sends a Magic Packet to the PCoIP Remote …

Converting from a HP Anyware trial to a purchased license

Scenario A Teradici HP Anyware or HP Anyware Plus trial license is current installed on a machine. A full HP Anyware or HP Anyware Plus subscription has been purchased and the machines with the trial license need to be converted. Resolution Teradici …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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When connecting to the PCoIP Graphics Agent I only get 1 display when I have 2 or more connected

Problem When connecting to a PCoIP Graphics Agent installed on a machine with an Nvidia GRID K340, Nvidia GRID K520, Nvidia GRID M series or above GPU I only get one display but the PCoIP Zero Client or PCoIP Software Client has multiple displays …

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