Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.
Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …
Knowledge Base Article Advisory Management Setup Management Console
Last modified: September 3, 2023
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What are the requirements to support pre-session smart card authentication when connecting to VMware Horizon (View)?
Note: With the release of PCoIP Zero Client firmware 6.1.0, the information in the knowledge base article has been moved into the PCoIP Zero Client Administrators' guide to ensure the list is current at the time of each firmware release. See PCoIP Zero …
Knowledge Base Article Troubleshooting Setup Security Session Authentication Third Party Enhancements Zero Clients
Last modified: December 31, 2023
2465
HP Anyware Installation Guide
Helps you to understand and install all PCOIP products. ~105 mins This course will help you to understand the system requirements for HP Anyware Products (software and hardware) and install the required products. After completing this course you would be …
Knowledge Base Article Courses Setup HP Anyware Management Console
Last modified: September 13, 2023
2395
How do I access CTRL-ALT-DEL on a touchscreen monitor with Windows 7?
Answer: In Windows 7 environments where a touchscreen monitor uses the onscreen keyboard, consider enabling CTRL+ALT+ DEL, also known as the Secure Attention Sequence (SAS): Log in to the remote workstation or virtual desktop with the appropriate …
Knowledge Base Article Troubleshooting Setup Display Remote Workstation Card Zero Clients
Last modified: September 21, 2023
2247
What are the factory default network settings for PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Answer: An OEM may change the factory default network settings. Please refer to your OEM's manual for detailed information. Most devices generally have the following factory default network settings: DHCP enabled Fallback IP address (PCoIP Remote …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How does the PCoIP Zero Client/PCoIP Remote Workstation Card support remote power management?
Answer: This article describes how to remotely power down a host PC/workstation with a PCoIP Remote Workstation Card (i.e. host card) installed, and how to remotely power it up with wake on LAN (WOL). Note: VMWare View brokered connections do not support …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
2100
Can multi-factor authentication be used with PCoIP?
Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server.  …
Knowledge Base Article Advisory Security Setup Authentication HP Anyware Zero Clients
Last modified: September 3, 2023
2010
How can I identify the version of VMware's SVGA driver in my virtual machine?
Answer: To identify the VMware SVGA driver version that your current virtual machine is using perform the following steps. Log in to your VM. Left click the start button. Right click Computer. Left click Manage. Left click Device Manager. Expand Display …
Knowledge Base Article Tutorial Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
1997