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Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: September 19, 2023

594

ICMP packets are being send from the machine at the start of the PCoIP session

Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …

Error: Cannot create 'HP Anyware Manager' Role Definition

Problem The following error can occur if you deploy HP Anyware Manager in subscription A for testing and then redeploy it in subscription B. Cannot create 'Cloud Access Manager' Role Definition New-AzureRmRoleDefinition : A role definition cannot be …

Why my HP Anyware active directory service account user is failing to login to HP Anyware management interface?

Cause: Currently HP Anyware Manager does not allow domain administrators to be part of any group other than Domain Admins. Solution: It is a known issue in HP Anyware Manger and bug has already been created for this issue. We are working to let customers …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?

Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

PCoIP MAC Agent: Avid Media Composer crashing during PCoIP session

PROBLEM When connecting to a macOS agent machine, Avid Media Composer crashes if the agent has local monitors attached. CAUSES & WORKAROUND This issue affects Mac Pro, iMac and Mac mini To resolve, remove the local monitor(s) from the agent then …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 10, 2022

350

Unable to connect: Flame application not launching using PCoIP

In some cases, Flame may show various issues when accessing the application through a PCoIP session. Possible Issues: Flame 2023 fails to launch. After the Flame 2023 launch attempt, mouse & keyboard input stops responding over PCoIP session. PCoIP …

Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

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