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How can I tell what type of PCoIP Session licensing I'm using?

With HP Anyware, you have the option of deploying using either the easy to use Cloud licensing or if you need the flexiblity, you can deploy using a Local license server. Why cloud licensing? Host desktop must maintain an internet connection directly …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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Why has local printing and clipboard redirection suddenly stopped functioning during a session to the PCoIP Agent?

Problem Whist in session to a PCoIP Agent from a PCoIP software client, clipboard redirection and local printing suddenly stop functioning. Cause If the PCoIP Agent service is stopped, any existing PCoIP sessions will have their virtual channel plugins …

How to enable TLS for PCoIP License Server

It is highly recommended to use encrypted HTTPS when communicating with the local PCoIP license server. This tutorial details the steps to set up TLS for PCoIP License Server Get a valid certificate and private key for that certificate and save them in …

Remote Workstation Card TCP Port 50001 Retirement

PCoIP Zero Client to Remote Workstation Card communication that previously was done on port 50001 is now being moved to within the PCoIP data stream in the firmware release 4.5.0. This was done to accommodate antivirus software that would identify this …

Connecting a new PCoIP Zero Client to an existing PCoIP Remote Workstation Card.

In general, newer firmware in PCoIP Remote Workstation Cards (host cards) are backward compatible with PCoIP Zero Clients using older firmware. However, enhancements to firmware may produce unexpected behaviors. Important changes are documented in each …

How do I update the HP Anyware registration code in HP Anyware Manager?

This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only. Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …

How to Identify PCoIP Session connection Issues in PcoIP Logs

How to Identify PCoIP Session connection Issues in PCoIP Logs (6076) Client log file messages When checking or monitoring client log files, you may see these messages when the client cannot connect on TCP port 443 or TCP port 60443. Note: You log files …

Configures the PCoIP transport header

Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: September 19, 2023

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ICMP packets are being send from the machine at the start of the PCoIP session

Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …

Why does my PCoIP Remote Workstation hibernate or sleep and not power off remotely from my Tera 2 PCoIP Zero Client?

When a PCoIP Zero Client attempts to power down a Windows 7 or Windows 10 workstation host during a PCoIP session, the workstation may enter the sleep state rather than being shutdown. This will occur if Windows is configured to map the PC power button to …

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