How do I set up Location Based Printing with VMware Horizon View on a PCoIP Zero Client?
Note: For current information regarding location based printing, please see the VMware documentation. (e.g.  http://pubs.vmware.com/view-52/topic/com.vmware.view.administration.doc/GUID-1EB46B6D-EBF7-499E-9AE1-D8253C9FB241.html .) VMware Horizon View 7 …
Vault Backup fails if secret has been deleted
Problem The vault backups fail for Anyware Manager if the secret data is deleted. To Verify: Install Anyware Manager Complete the initial login and create a deployment. Create a Deployment Service account and then delete it (this is what might trigger the …
How to setup Windows Server 2008 R2 as an 802.1X Authentication Server.
The following guide shows an example Windows Server 2008 R2 configuration for use with the PCoIP Zero Client and PCoIP Remote Workstation Cards. The example sets up a brand new environment including a Active Directory Domain. It is recommended this …
How do I get a secure connection to the Administrative Web Interface (AWI)?
There are two ways to get a secure connection to the Administrative Web Interface (AWI) of a PCoIP Zero Client and PCoIP Remote Workstation Card. Load the cacert.pem file provided in our firmware to the browser Trusted Root Certification Authorities . The …
Cloud Licensing is not working after activating with a Proxy Server or changing the Proxy Server
Problem HP Anyware for Windows has been activated via the powershell script or control panel specifying a proxy server. Immediately after activating the license connecting from the client fails. After the proxy server settings have been changed, the PCoIP …
Microsoft update to Full Enforcement Mode - impact to PCoIP Zero Client
Microsoft will implement Full Enforcement Mode of Certificate-based authentication changes on Windows domain controllers in February 2025. We have confirmed there will be no impact to PCoIP Zero Client users and smart card authentication will work even …
How to verify DNS configuration?
Many Teradici products require Domain Name System (DNS) for the product to correctly function. DNS can provide the details for a PCoIP Zero Client to find the Teradici Management Console, for the Connection Manager to find PCoIP Agents or Clients to find …
How do I find the PCoIP log files and set logging level for different PCoIP products?
Selecting any of the links below will provide detailed instructions on how to obtain the event logs (and set logging level if applicable) that may be required for troubleshooting each of the respective PCoIP related products. You may submit the support …