PCoIP Host Driver Software 4.3.1 does not automatically map the PCoIP remote workstation cards in Leostream.
Answer : If you try to automatically map the PCoIP remote workstation card (host card) running PCoIP Host Driver Software 4.3.1 and using the Leostream broker it will fail. If you downgrade the PCoIP Host Driver Software to 4.2.2 it automatically maps. …
Knowledge Base Article Troubleshooting Third Party Enhancements Remote Workstation Card
Last modified: September 14, 2023
431
PCoIP TROUBLESHOOTING STEPS: IEEE 802.1x Network Authentication
This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 7, 2023
368
Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?
Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …
Knowledge Base Article Tutorial Third Party Enhancements Remote Workstation Card HP Anyware
Last modified: September 19, 2023
356
Profile application to Remote Workstation Card fails
Scenario : The remote workstation card is at a factory default. You set a basic Profile in the management console and apply the Profile. The Profile application fails. If you check the management console, there is no clue as to why the Profile failed. If …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card
Last modified: September 19, 2023
319
CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability
  HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or  Remote Workstation Card but as an absolute guarantee customers may want …
Knowledge Base Article Advisory Security Management Console Remote Workstation Card Zero Clients
Last modified: August 7, 2023
288
What does "MCU not initialized" log message mean?
Problem You are unable to manage a zero client using the HP Anyware PCoIP Management Console 1.x (MC). The event logs reveal the following MCU errors: LVL:1 RC:-500        MCU :(tera_mcu_read_eeprom_bit): Cannot read from EEPROM, MCU not initialized. …
Knowledge Base Article Troubleshooting Management Remote Workstation Card Zero Clients
Last modified: September 19, 2023
279
How can I tell if the 802.1x certificate uploaded successfully?
A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …
Knowledge Base Article Tutorial Security Remote Workstation Card Zero Clients
Last modified: August 23, 2018
269
Why is the host PC on my VMware Horizon brokered Remote Workstation Solution unable to wake up?
Scenario When a View Connection Server brokers a workstation connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card, and the host is put into any low power state (sleep, hibernate or shutdown); the client is unable to wake the host and …
Knowledge Base Article Troubleshooting Setup Performance Third Party Enhancements Remote Workstation Card Zero Clients
Last modified: September 20, 2023
259