Why am I seeing high bandwidth from the PCoIP Zero Client for audio even though I am not recording anything?
Problem As soon as an audio application starts and samples data from the audio input, PCoIP traffic from the client to host increases significantly and is steady.   Cause Once an application requests audio from the line in or microphone inputs, the PCoIP …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: April 27, 2023
292
What does "MCU not initialized" log message mean?
Problem You are unable to manage a zero client using the HP Anyware PCoIP Management Console 1.x (MC). The event logs reveal the following MCU errors: LVL:1 RC:-500        MCU :(tera_mcu_read_eeprom_bit): Cannot read from EEPROM, MCU not initialized. …
Knowledge Base Article Troubleshooting Management Remote Workstation Card Zero Clients
Last modified: September 19, 2023
286
Why do PCoIP Zero clients fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification?
This happens when the PCoIP Zero Client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server.   Workaround Ensure the PCoIP Zero Client trust store does not contain …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: September 14, 2023
282
No warning message when VMware View Connection Server Certificate Check Mode is set to Warn if Connection may be insecure (Default)
This is expected behavior. Configured non-interactive session modes do not display VCS Warning messages in Warn if the connection may be insecure (Default) security mode.  Interactive session modes will display VCS Error messages in Warn if the connection …
Knowledge Base Article Troubleshooting Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
281
The incorrect workstation powers on when trying to connect to a PCoIP Remote Workstation Card from a PCoIP Zero Client
Problem You might encounter the following problem if you use a PCoIP Zero Client to switch between workstations, i.e. computers with a PCoIP Remote Workstation Card (host card) installed: the first workstation wakes up and connects normally, but the …
Knowledge Base Article Troubleshooting Remote Workstation Card Zero Clients
Last modified: September 19, 2023
281
How can I tell if the 802.1x certificate uploaded successfully?
A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …
Knowledge Base Article Tutorial Security Remote Workstation Card Zero Clients
Last modified: August 23, 2018
280
Does the Phillips Digital Pocket Memo work with a PCoIP Zero Client and VMware Horizon View?
Scenario A Philips Digital Pocket Memo (DPM) device does not operate after connecting to a PCoIP Zero Client using the USB EHCI controller (USB 2.0). Occasionally the PCoIP Zero Client unexpectedly restarts.   Cause The Philips Digital Pocket Memo device …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: October 31, 2022
280
Does PCoIP Protocol support half duplex networking equipment?
PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
273