How can I find the version of the Management Console 2.x or 3.x if I cannot log into the web interface?
To find the version number of the PCoIP Management Console 2.x (MC) when you cannot log into the web interface will require you to SSH into the MC using the vSphere console or some other utility like Putty. Log in using the admin account / password Type  …
Knowledge Base Article Advisory Management Console
Last modified: September 19, 2023
384
How many hosts are discovered when using SLP Host Discovery?
When using a session connection type setting of  Direct to Host +SLP Host Discovery , the PCoIP Zero Client can discover up to 10 hosts and will display the first 6 identified. The list may change on subsequent sessions.   … How many hosts are discovered …
Knowledge Base Article Advisory Remote Workstation Card Zero Clients
Last modified: September 14, 2023
378
Can I enable NTP time on a PCoIP Zero Client or PCoIP Remote Workstation Card using DHCP options?
Answer: Yes. NTP time servers can be added to DHCP options 042 based on IP scope or as a default for all IP scopes. It is important to note that this feature may impact setting the time server by the PCoIP Management Console Profile or the Administrator …
Knowledge Base Article Advisory Remote Workstation Card Zero Clients
Last modified: September 12, 2023
346
Do all log entries marked (CAUTION!) indicate a possible critical issue?
No, log entries marked with (CAUTION!) are not necessarily a critical issue. The case below states such a case but it is still essential to note these log entries could be indicative of a potential issue.   Scenario 1 You see caution errors similar to the …
Knowledge Base Article Advisory Remote Workstation Card Zero Clients
Last modified: September 12, 2023
341
Do PCoIP Zero Clients support VLAN tagging?
HP Anyware PCoIP Zero Clients do not support VLAN tagging. If an environment requires VLAN tagging, tagging will need to be performed on a network device's (switch / router) through configuration as as placing the port in access mode and tagging the …
Knowledge Base Article Advisory Zero Clients
Last modified: September 22, 2023
341
Do PCoIP Zero Clients and PCoIP Remote Workstation Cards support dynamic DNS?
Dynamic DNS allows for method of keeping a domain name record linked to a changing IP address. PCoIP Zero Clients and PCoIP Remote Workstation Cards do not currently support Dynamic DNS registration. They rely on the DHCP server to register the name when …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 7, 2023
334
Will out of order packets impact a PCoIP session?
PCoIP will work when packets are becoming out of order between the two PCoIP endpoints. Re-ordering packets on PCoIP endpoints requires that packets are held in a queue/buffer while waiting to receive the packets that need to be put back into order.  With …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
326
Does PCoIP support moving between subnets in a wireless environment?
PCoIP environments implementing newer versions of PCoIP, such as Cloud Access Software, support changing of the PCoIP Software Clients IP address as long as the PCoIP Agent IP is still reachable. This allows PCoIP Software Clients to roam from wireless to …
Knowledge Base Article Advisory HP Anyware Remote Workstation Card
Last modified: September 14, 2023
310